Fountain Practice

Fountain Practice 2014-12-28 Person 4 5 0

Nurse Trish was very kind, caring and professional.

Fountain Practice 2014-12-19 Person 4 5 0

Recently I was reluctant going to doctors as unsure what was wrong and when I did phone, it was always engaged or you would wait so long for someone to answer that I would hang up or when I did get a reply after holding for ages, by 8.40 all appointments woulds be taken that day and I would need to phone next day or after 2pm that day! It happened a few times and once they told me a call out doctor will phone home, without checking me properly and palming out drugs, but it did not rectify problem, so then I had to try and book an appointment by going directly to them and once again they said they would get a call out doctor and all appointments were already taken. This was at 8.40am. It was only when I said it was hard breathing and sleeping that they said I could have an appointment the next day. Yet when I went that day everyone doctor, receptionists were extremely pleasant. However the first time I rang I burst into tears when they said they will get a call out doctor to phone and when he rang me at home, he said do you suffer from depression as I cried earlier on the phone to the receptionist. I said no I am not depressed just worried about what might me wrong as my throat was swollen. I usually try all natural drugs rather than medication and I thought it would clear all by itself! So I was anxious to go to doctors. I need an ultrasound for my throat as it is swollen so it isn't tonsillitus. Every time I couldn't get through, I felt more concerned at home it could be throat cancer or something. If a doctor phones they shouldn't just assume what is wrong if they don't know all the facts and someone really needed to check my throat at the doctors and either refer me to ENT or for ultrasound. Alot of time was wasted for me and them.

Fountain Practice 2014-11-14 Person 4 5 0

I and my family have been registered with this practice for 48 years and have never encountered any problems with the care received from Doctors, Nurses and others working at the centre through the years..

Fountain Practice 2014-11-04 Person 4 5 0

I was very well treated by the doctor she suggested the hospital and I heard in a very short time and have an have one on 15.12.2014 Must say I am very happy with the treatment I get from the Doctors in the surgery also the Nurses for blood test, blood pressure, and any other treatment one might need. and always have been both myself and husband have always been very well treated.

Fountain Practice 2014-11-03 Person 5 5 0

Have always found receptionists and doctors alike very pleasant and helpful. I always say, 'Treat others as you would wish to be treated'